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If this Privacy Policy Find your location to see outage status, cause and estimated restoration time. No. Throughout the site or app, we may provide links to resources and sites that are not part of AEPOhio.com or the AEP Ohio customer mobile app. Know the dangers caused by generators – carbon monoxide poisoning, fire, electric shock – and how to prevent them from happening to you. changes, the revised policy will be posted to this site. By using this site or app, you consent to the terms of this Privacy Policy.

and helps us prioritize work. However, no Internet transmission of information is ever completely secure or error-free. Once the system lets the operator know which lines are out, the operator will not turn that line back on until repairs are made. If several appliances start at once, it may overload circuits. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency. Simply enter your full or partial postcode in the box below to find out if we are currently aware of a power cut in this postcode area. Check out WTOP’s map for power outages in Maryland to learn about local electrical blackouts. If it’s damaged by weather or by any kind of accident, repair is the customer’s responsibility. This area may look larger than the actual area without power, especially in rural areas. The meter box belongs to the customer. Food can be kept cold for 1-2 … Learn what to do in case of an outage. Here at SP Energy Networks, we make it easy for you to check if there is a power cut in your area . Cook with a camp stove, fireplace or can of Sterno (cooking fuel). Outage Updates - find out if there's an outage at your address and when power will be back on; Win an Xbox One with Alerts! This Privacy Policy does not apply to those resources and sites.

You can feel tremendous frustration at this restriction. During and after the storm, keep doors and windows closed. Explore map Close. Want to view all power cuts that are affecting our region. Use of our web site after If you have an outage on an underground system, it takes much longer to locate it (you can’t see it) and repair it (you have to dig up streets and yards). While Alabama Power line crews are happy to assist customers where possible, stopping them to ask questions or make special requests only slows restoration.

Non-electric, unvented space heaters can be a hazard.

Do not use generators indoors. Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law. Therefore, if your power is out, you will not be charged for it. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or.

Screen share with a specialist. The color and shape of the icons provide details about the size and area of the outage. Prepare for inclement weather and a potential storm outage with our list of supplies, designed to get you through three days without electricity or running water. But we do encourage customers to also report their outages on our website, their Alabama Power smartphone app or by calling us at 1-800-888-2726. No. You can report an outage using the button or text OUT to 759677. Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Power Cut in Your Area? Cool or heat your house. In situations where power cannot automatically be restored, this technology helps identify trouble spots on the grid, allowing to efficiently deploy our crews and drone technology to these areas so that they can assess the situation and restore service as quickly as possible. Following a severe storm with widespread power interruptions, customers can report their outages online, via the smartphone app or by calling Customer Service. AEPOhio.com and the AEP Ohio customer mobile app (com.aep.customerapp.aepohio).

All underground lines must come out of the ground somewhere. Avoid opening refrigerators or freezers. Putting power lines underground is not Alabama Power’s decision. A safety hazard is a condition that poses an immediate risk to the public, and can include: Letting AEP Ohio know about safety hazards helps prevent phone lines from becoming overloaded PowerOutage.US is an ongoing project created to track, record, and aggregate power outages across the united states. Use them only in well-ventilated areas. Don’t be left in the dark. We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy. If your entire neighborhood loses power, Alabama Power already knows about it.

Know how to weather all types of Alabama storms. Crews could be leaving for a variety of reasons: they need to pick up more supplies to continue restoration; conditions have become unsafe; or the problem needs additional work.

It’s also why we have a 99.98% reliability rating.

Alabama Power cannot, by regulation, connect power to a damaged meter box. Why? If your home or business floods, we may not be allowed to restore electric service until city or county code officials make an inspection. But we do encourage customers to also report their outages on our website, their Alabama Power smartphone app or by calling us at 1-800-888-2726. Our team regularly inspects our equipment, including the utility lines and poles that deliver power to your home, ensuring they can withstand severe weather to prevent outages. Turn off major appliances to prevent overload when the power is restored. Not all customers in this area will be without power. In addition, we may use elements of this information in the following situations: AEP Ohio uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. AEP Ohio reserves the right to change this Privacy Policy at any time. It’s very important to understand an essential fact about your meter box – this important part of your electric system does NOT belong to Alabama Power. Need help? Practice safety and know what to do after the storm. See which areas of Houston are being affected with this interactive map. Subscribing to I&M alerts gives you instant notification for: Billing & Payments - avoid late payments and disconnection; We prepare for outages before they happen, so if your power goes out our crews will work day and night to get you up and running. If you would like to update your personally identifiable information or if you have questions Subscribing to I&M alerts gives you instant notification for: Pay Online for Free with Paperless Billing, Downed wires that may be sparking or near water. When a major storm strikes, Alabama Power’s computerized system keeps up with the lines and substations that go out of service. Outage locations are generalized to protect customer privacy.

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